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About Genesee Packaging History & Mission

Our Vision

We are determined to provide value to our customers by designing innovative solutions and processes. We are unwavering in our drive to diversify our core business and customer base to ensure sustained growth and financial strength for future viability.  We are committed to remain a valuable resource for our customers, our employees, and our community.

 

Our Mission

The Genesee Group, Inc. at our core is a value added supplier providing creative, innovative, customized solutions for our customers.  We strive for excellence by continually improving our efforts and capabilities to deliver high quality, competitively priced products and services.

Our culture is to treat our customers and employees with respect, integrity and dignity, ensuring open and effective communication.  We strive to act as one team taking prudent risks where necessary and working together to assure success for our customers, employees and community.

Our goal is to conduct ourselves to the highest professional and ethical standards, to create value as an industry leader, ensuring our future with financial strength and diversification.

 

Customer First Quality Commitment

At Genesee, we talk to our customers. We know our customers. They know us. The means of communication have changed a lot in the century we’ve been doing business, but the need for communication has never been greater. We don’t just talk about our next transaction, we talk about our businesses.

NQA ISO 9001Why? We want to know our customers so we can do everything possible to make them successful. This means going beyond what they ask of us by fully understanding their business needs and meeting as many of those needs as possible in a single solution.

What’s more, that’s all we do. We don’t compete with our customers. Serving our customers really is our only business. We are confident that we can meet your needs… once we get to know you.

Genesee Packaging has maintained Quality Certification to the ISO standard since 1998.  These quality policies have provided consistency and improved lean manufacturing processes, benefiting our customers, our employees, and our company.