The Genesee Group

Loss of Sales & Customer Confidence due to Quality Concerns?

The Experienced Supply Chain Partner You’ve Been Looking For

Problem Description

One of our customers was encountering a significant non-conforming material issue with a significant sub assembly (transmissions) due to the humidity and length of transit with inadequate packaging being utilized for overseas shipments from the US to Australia.  The product was not saleable upon arrival and their long term relationship with the ultimate customer was in jeopardy.  They needed a solution fast!

Genesee’s Solution:

  • GPI developed a process providing rust/vapor protection by creating and building a production line/spray booth that ensured the product was protected internally and externally
  • The packaging was redesigned to provide minimal exposure to the environment and to improve density
  • GPI improved inventory traceability and FIFO processing

Customer Results:

  • Eliminated non-conforming rust
  • Reduced landed international freight costs by 30%
  •  Customer satisfaction and Improved Relationships
  • Components arrived on schedule in a saleable condition

Any Of These Problems Sound Familiar?

  • Supplier count reduction?
  • Operational bottlenecks?
  • Damage claims?
  • Risk management?
  • Cost reduction targets?
  • Supplier system compatibility?
  • Floorspace constraints?
  • Freight cost increases?

You’ve come to the right place. We keep you a step ahead with Next Generation Packaging.  That means a lot of things to us, but mostly it means we solve problems, we break rules, we help you achieve goals.

More Proof of How
Genesee Packaging Saves Clients Time & Money